Legal & Compliance
Privacy policy
Our commitment to transparency, data protection, and visitor privacy across all THORE Website Design services and client deliverables.
Effective Date: August 15, 2026 • Last Updated: September 15, 2026
1. Information We Collect
When you interact with THORE Website Design (design.thoreagency.com), we collect information necessary to design, build, and support your web property. This includes contact details (name, email, phone number, company name), project requirements, design briefs, domain/hosting credentials you provide, and billing details processed securely via our payment gateways. We also collect anonymized technical telemetry (browser type, device type, referring URL) to optimize site performance.
2. How We Use Information
We use collected information solely to fulfill client design engagements, communicate project deliverables, provide continuous site maintenance, process invoicing, and respond to inquiries. We do not sell, rent, or monetize client data or end-user contact lists to third-party data brokers under any circumstances.
3. Cookies and Analytics
Our website uses essential first-party cookies to remember session states and performance analytics cookies to understand page load speeds and visitor flow. You can adjust your browser settings to reject non-essential cookies at any time without impacting your ability to browse our portfolio or submit inquiries.
4. Sharing with Subprocessors
To deliver modern, high-performance web infrastructure, we partner with trusted industry subprocessors including Vercel (hosting and edge routing), Cloudflare (DNS and security), Stripe (PCI-compliant payment processing), and Google Analytics (anonymized usage telemetry). Each partner operates under strict data protection agreements compliant with applicable privacy frameworks.
5. Data Security and Retention
We implement defense-in-depth security standards including HTTPS encryption in transit, strict access control, and environment variable segregation for any API keys. Project archives and communications are retained only for the duration of the commercial relationship and required statutory tax accounting periods, after which they are securely purged.
6. Your Rights and Choices
Under GDPR, CCPA/CPRA, and related privacy statutes, you have the right to access, rectify, port, or request permanent deletion of any personal data we hold about you. You may also request that we restrict processing or withdraw previously granted consent at any time.
7. International Transfers
Our cloud hosting infrastructure is globally distributed to minimize latency. When data crosses borders, it is transferred using standard contractual clauses and end-to-end transport layer security (TLS 1.3) to ensure equivalent protection standards.
8. Policy Revisions
We may update this Privacy Policy periodically to reflect infrastructure improvements, service expansion, or regulatory adjustments. The 'Last Updated' date at the top of this document will always reflect the most current operational version.
9. How to Contact Us
For questions regarding this policy, data subject requests, or privacy practices, please contact our compliance desk at thoreaiagency@gmail.com or via written inquiry directed to THORE Agency, Privacy Operations, https://www.thoreagency.com.